Ordering your favorite products from Zalomart is quick and easy! Just follow these simple steps:

✅ Step 1: Browse Products

Visit [www.zalomart.com] (or your official store link) and explore our wide range of trending and useful products in categories like home, tech, beauty, health, and more.

✅ Step 2: Select Your Product

Click on the product you like to see full details, images, price, and available offers.

Then click “Buy Now” or “Add to Cart.”

✅ Step 3: Fill in Delivery Details

Enter your:

Make sure all details are correct for smooth delivery.

✅ Step 4: Choose Payment Method

Select your preferred payment option:

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  Online Payment (if available)
  

✅ Step 5: Confirm Your Order

Click “Place Order” to complete your purchase.

You will receive a confirmation message on your phone or email with your order details.

📦 Step 6: Order Shipped & Delivered

We will process and ship your order as soon as possible.

You’ll receive updates on shipping and delivery status via SMS or WhatsApp.

Delivery usually takes 4–8 working days, depending on your location.

💬 Need Help?

Our customer support team is always here to assist you before and after your order.

🔄 Return & Refund Policy
We want you to love what you buy from ZALOMART. But if something’s not right, we’ve got you covered.

📦 Easy Returns
1.You can return items within 7 days of receiving your order.

2.Items must be unused, in original condition, and with all tags/packaging intact.

3.Some products (like personal items, perishables, or custom orders) may not be returnable for hygiene or safety reasons.

💰 Quick Refunds
1.Once we receive and check your returned item, we’ll process your refund within 5–7 working days.

2.Refunds will be made to your original payment method (or bank/UPI for COD orders).

📝 How to Start a Return
1.Contact us at [email/WhatsApp/phone].

2.Share your order ID and reason for return.

3.We’ll help you with the next steps and return instructions.

🚚 Return Shipping
1.If the product is damaged or wrong, we’ll cover the return shipping.

2.If you changed your mind, return shipping may be at your cost.

⚠️ Note
1.Items sent back without approval may not be accepted.

2.Refunds are only issued once we receive and inspect the product.

🚚 Shipping Policy

At Zalomart, we’re committed to delivering your order quickly, safely, and affordably. Here's everything you need to know about our shipping process:

✅ Order Processing

• Orders are processed within 24–48 hours (excluding Sundays and public holidays).
• You will receive a confirmation email with tracking details once your order is dispatched.

🚀 Delivery Time

• Standard Delivery: 3–7 business days, depending on your location.
• Express Delivery (if available): 1–3 business days at an additional cost.

🌐 Shipping Coverage

• We ship across India (and internationally if applicable).
• Remote or out-of-delivery areas may require additional time.

💰 Shipping Charges

• Free shipping on orders above ₹[your threshold].
• A small delivery fee may apply to orders below ₹[your threshold] or on express shipping.

📦 Order Tracking

• Once shipped, you can track your package using the tracking number provided via SMS/email.

🛑 Delays & Exceptions

• While we do our best to deliver on time, delays may occur due to weather, courier service disruptions, or high demand.

❓ Need Help?

• If your order is delayed or you have any questions, contact our support team at [your support email/contact].

Trade name : zalomart

Email : zalomart5@gmail.com

Mob : +916000696069

Office address : Tarapur, Silchar, Cachar, Assam, India, PIN code 788003.